Question 1

What are your processing times?

Accepted Answer

Typically, all orders require 1-5 business days for processing. However, during periods of high volume, there may be delays in dispatch. Please note that we produce all orders as orders come through, directly from our Atelier. We kindly ask for your patience as we meticulously prepare your order. Thank you for your understanding.

Question 2

Where are you shipping from?

Accepted Answer

To boost sustainability and efficiency, we have set up our own production hub and warehouse in London. Most orders will ship from our Atelier in Istanbul, Turkey.

Question 3

Where do you ship to?

Accepted Answer

We ship worldwide! If, however your country is not available at checkout please email us at support@modayladans.com and we will help you finalize your order personally with favorable shipping rates.

Question 4

Can I track my item?

Accepted Answer

Once your order is dispatched, you will receive an email with your tracking number. There you can watch the whereabouts of your parcel!

Question 5

What is your returns policy?

Accepted Answer

Please visit our Returns Policy page here to read rules for returns at MODAYLADANS.

Question 6

Am I eligible for a refund?

Accepted Answer

In short, items purchased at FULL PRICE are eligible for a refund.
Please check your eligibility for a full refund on our Returns Page.

SIK SORULAN SORULAR

GIRLS AT #MODAYLADANS

SIK SORULAN SORULAR

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GIRLS AT #MODAYLADANS